A commercial surveyor who hold a lot of paper records. Each must be kept in archive for seven years and as the paperwork builds up, they need somewhere safe and secure to keep documents and records by the pallet load.
Issues/Challenges for Client
Over the years, the paperwork builds up and there is a legal requirement to keep it, in archive, for seven years. As their offices are not large, the client needs somewhere to store its files that are no longer in use. Sometimes specific files are required once in storage and can be urgent so the client needs a way of getting hold of these documents
We offer a safe & secure solution for the client where we can collect all archive material from their offices during the working week. We ask for the boxes to be individually marked for the customer’s future reference. Each time a collection is made, the boxes of archive material are stacked on to pallets and an inventory made to show what boxes are loaded on to each pallet. This makes it a lot easier if the client requires a specific box or folder from within the box. Our inventory means we do not have to check through every pallet and in fact, we can pinpoint the exact pallet within the warehouse and deliver the required item same day or when required.
As the client stores their archive material away from their offices, it frees up a lot of space for expansion of staff members and chance for them to bring in more work and not worry about a lack of space within dat to day working life. By offering a collection and delivery service, it means that the client’s employees do not have to take time out of their busy schedules to drop off or collect any boxes. As we deliver at a time to suit the client, they do not have to change or postpone any meetings throughout that day.