A UK based branch of a US eyewear distributor, distributing across the world from their large Harrogate warehouse
Issues/Challenges for Client
The client had a warehouse of their own that was always running at full capacity. They needed an overflow warehouse to store, and keep track of over 200 pallets on a day to day basis, including receiving goods by the container load.
As they needed overflow warehousing, they also needed deliveries, often within the hour to meet their customers demands.
We offered the client overflow storage at our warehouse, including a stock count and replenishment service. Often the replenishment needed to be completed within the hour, so it was our job to fulfill this for the client.
Many times, deliveries would arrive to their warehouse, for which they would have no room for. Often they had only been given a few days notice to make space, which was not possible, so we stepped in and unloaded the vehicles as they arrive and add each item in to the stock sheet.
The benefit to the client was extremely fast response times for their replenishment of stock, along with a stock control system we provided that they did not need to keep track of themselves. This saved the client a lot of admin time that could be used to sell more of their products to customers around the world.
By unloading vehicles directly at our warehouse also saved a great deal of time for the client so they could fulfill any orders their customers have placed each day.